Yesterday we went grocery shopping at Fiesta, the biggest local international food market. If you like Mexican food, or Indian/Pakistani or Middle Eastern or even British food, Fiesta is the source of choice. It's only a few miles from us, just across and down the road from Reliant Stadium. I try to shop there about every fifth shopping trip or so.
We went by METROLift. Stella rode on my ticket as my "attendant"; no, not a medical attendant but a grocery toter... the gal has strong arms. It also gave her a better chance than a shopping list to influence purchases.
The trip to Fiesta was uneventful. The shopping was pleasant. There was even some romancing in the aisles; we're not shy.
The trip back... almost didn't happen.
METROlift kept us standing for 2½ hours in front of Fiesta.
Two and one-half hours. With a grocery cart full of melting frozens. Each time I phoned their automated tracker, our vehicle arrival time was pushed back another 15 or 30 minutes.
Finally the vehicle
disappeared from the automated system. That did it for me: I phoned the dispatcher. She confirmed that the vehicle was still en route, 3.4 miles from us. Then 3.2 miles from us. Then 9 miles from us.
WHAT??? I asked the dispatcher. Apparently the driver (the dispatcher repeatedly said "he"; many of the drivers are women) decided to take a break. Great.
Stella reached her limit. She phoned a cab. I phoned the METROLift dispatcher again and informed her that we would take whichever vehicle arrived first, the cost be damned. She said she didn't blame me.
The cab didn't show in the promised 10 minutes. Or 20. Or 30.
One of Fiesta's managers noticed how long we had been there, and inquired. We told him our sad story. Bless him, he personally took our melted frozens and brought us replacements. Now there's an attitude that will keep long-term regular customers!
About that time, a METROLift bus (well, OK, not really a bus, but their biggest vehicle) showed up. We held it up (figuratively) while the manager came back with our frozens. The petite woman driving the bus proved to have more strength than both of us as she hefted our grocery bags aboard.
The cab? An inquiry with the cab company revealed that the driver decided to pick up another passenger instead. The company is so damned proud of the fact that their drivers are independent business people; well, there you see the consequences of that.
They say all's well that ends well... I'm afraid Stella would not agree. She has sworn off METROLift. No more accompanied grocery runs for me.